Age Requirements

• Minimum rental age is 25 years for car groups EBMR, EDMR, CCMR, CDMR, CDAR, IWMR, IWAR, IVAR, IVMR & CVMR
• Minimum rental age is 21 years for car groups PDMR.
• Minimum rental age is 23 years for car groups for all other groups.
• There is no young drivers surcharge as young drivers are not permitted. (Please note not all car groups are available at all locations.)
• There is no upper age limit subject to driving license expiration and license requirements.

License Requirements

All drivers must produce documents at the start of the rental. Drivers must present a full and valid driving license which has valid for at least 2 years.   An international driving license is required for all drivers outside of EU countries and must be presented with domestic driving license and passport.

Additional Drivers

Additional driver charge of EUR 5.00  plus VAT per day with a maximum charge or Euro 45.00 +VAT is applicable for each additional driver. A maximum of 3 additional drivers may be added.  All additional drivers must meet age and license requirements set out above and rental conditions apply to all drivers.

Cross Border Policy

Vehicles are permitted to be driven into Portugal, Andorra & Gibraltar with no additional outside Spain insurance required.

Vehicles are also permitted to be driven into Austria, Germany, Belgium, France, Netherlands, Italy, Luxembourg, Monaco & Switzerland with the purchase of "OUTSIDE SPAIN INSURANCE". This insurance MUST be purchased – current rates:  1-10 days Euro 32.00 + VAT; 11-27 days Euro 59.00 + VAT: 28 days+ Euro 90.00 + VAT, this is purchased at the counter when picking up the vehicle.

Please be advised that the following areas in Germany: Berlin, Cologne and Hannover will require an 'Emissions Sticker' stating the emission of the vehicle intended to enter these areas. Without this sticker, the driver of the vehicle will be fined up to EUR 40.00 even if the car is registered abroad. Should the car not have the 'Emissions Sticker', then this can be purchased at most garages.

Customers MUST advise the car will be driven out of Spain at the point of pick up.
Please let us know when reserving if you plan to travel out of Spain.
Vehicles MAY NOT be driven into any other country other than those listed above.

One Way Rentals

Domestic one-way rentals are free of charge and must be requested at time of booking. Please note the following restrictions:

• Domestic one ways are available for cities located within the Spanish Peninsula and intra Islands (same island).
• One ways are also allowed between Mainland and Sunbelt locations.
• One ways are NOT allowed between any other Islands and Mainland or among Islands.
• For the Canary Islands one ways are allowed among the locations situated into the same island.
• For the Balearics, one ways are NOT allowed to, from or between: Menorca Airport (MAHT01/71), Ibiza Airport (IBZT01/71) & Palma Airport (PMIT01/71).

International one way rentals may be permitted at a surcharge.  International one way rentals are NOT allowed for FVMR and SVMR car groups

All one way rentals are subject to availability.

Condition of Vehicle

Vehicle must be returned, normal wear and tear excepted, in the same condition as when rented. If special cleaning is required a separate charge will be made directly to the customer.

Special Equipment

Child Seats:

Children under 3 years must use a restraint system adapted to their weight and size. For Children up to 3 years old, whose height is less than 150cm, it it mandatory for the use of restraint system adapted to their weight and size or, at least the use of a seatbelt.

• Infant seat (CSI) Up to 9 Kg = Euro 5.00 per day plus tax, with a maximum of Euro 40.00 + tax per rental.
• Child/Toddler seat (CST) up to 18 Kg = Euro 5.00 per day plus tax, with a maximum of Euro 40.00 + tax per rental.
• Booster Seat (BST) from 18 Kg = Euro 5.00 per day plus tax, with a maximum of Euro 40.00 + tax per rental.

Winter equipment:

• Ski Rack (SKV) = Euro 43.00 per rental plus tax.
• Snow chains (SNO) = Euro 43.00 per rental plus tax.

Luggage racks are NOT available.

GPS Units

GPS units are available at a charge of Euro 6.00 per day plus tax, maximum of Euro 72.00 + tax per rental.

GPS are only available at the following locations: Madrid Airport, Madrid Alcobendas, Madrid Atocha RRS, Barcelona Muntaner, Barcelona Airport, Barcelona Sants RRS, Gerona RRS, Santander Airport, Bilbao Airport, Zaragoza, Zaragoza Airport, Zaragoza RRS, Alicante Airport, Valencia Airport, Valencia RRS, Alicante RRS, Sevilla Airport, Malaga Airport, Sevilla Santa Justa RRS, Malaga RRS, LA Coruña Airport, Vigo Airport, Santiago de, Compostela Airport, Asturias Airport, Palma de Mallorca Airport.

 

Additional charges may apply as follows: For one way rentals with GPS, there is an additional charge of Euro 20.00 + tax (paid locally). If returning the car (with GPS) to an office outside the peninsula (outside Spain), there is a charge of Euro 250.00 + tax (paid locally). Incase of Theft, loss, breakdown or breakage of the entire accessory or GPS unit, there is a charge of Euro 250.00 + tax (paid locally). In case of Theft, loss, breakdown or breakage of any other component of the GPS unit, there is a charge of Euro 30.00 + tax (paid locally).

All equipments require 24 hours advance notice.

One fluorescent jacket per rental as the law requires, non returned jackets are charged at 8.00 Euro. Emergency Triangles are also provided - non returned triangles sets will be charged at the market price.

All special equipment is available on request only.

Surcharges

An additional charge of Euro 45.00 + VAT applies for out of hours pick up/return available at some locations by request only.

An Airport surcharge of Euro 21.00 + Tax for the first rental day, plus Euro 1.75 + Tax for each additional day will be applied.

Sales Tax Spain = 18% (Canaries only 13%). Please note, sales tax is calculated by the drop off date (not pick up date).

Delivery and collections may be permitted on request and local conditions and charges apply.

During office hours:

Delivery: On Request there Euro 25.00 + vat charge for delivery within city limits.
Collection: On request there is a Euro 17.00 + vat charge for collection within city limits.
Out of City Limits: Depending on the distance, the delivery/collection charge out of the city limits can be higher, please check at time of booking.  General Condition is: EUR 0.70 + VAT applicable for each km out of city limits, with a minimum amount of EUR 47.00 + VAT.

Out Of Hours:

Delivery & Collection: as per the above PLUS the out of hours charge of Euro 45.00 + VAT

Refueling Policy

For ATESA locations: Car is supplied with a full tank, the customer must return full or cost will be Euros 13.00 plus VAT plus the price of missing fuel. For CICAR Locations: CICAR will often not supply the car with a full tank and expects the customer to return the vehicle with the same amount of fuel.

No refunds are issued for unused fuel. Refueling costs are subject to change at any time. Please ask for further details when picking up the vehicle.

Payment Policy

All major credit cards  (VISA, AMEX, Master Card, Diners) are accepted. Travellers Cheques and Eurocheques are not accepted. Cash rentals are NOT allowed. An international valid credit card is required and a deposit on the credit card will be held. If cards do not permit deposits, then charges will have to be made.

A credit card is always required for deposits. The deposit will be the estimated rental fees plus EUR 100.00, which is held on the credit card until the car is returned. In addition a Fuel Deposit may be required.

Sales Tax Spain = 18% (Canaries only 13%). Please note, sales tax is calculated by the drop off date (not pick up date).

Reservations

Reservations will be confirmed by vehicle group. Specific makes, models cannot be guaranteed. Minimum rental period is 3 days. 24 hours equals one rental day.

Roadside Assistance

In case of accident or breakdown, please note the following emergency telephone numbers

From anywhere on the Spanish Mainland: dial 90 215 2898.
From any other country: dial + 34 91 594 9363 (24 hours).

A replacement car will be provided if necessary.

 

Insurances + Waivers

Theft Liability Waiver (TLW) if purchased, will reduce financial responsibility for the vehicle to the sum of the deductible.

Collision Damage Liability Waiver (DLW) includes collision damage waiver. If DW is purchased it reduces the amount of the renters damage responsibility to the sum of the deductible

Additional insurance coverage waivers may be purchased at time of pick up to cover:  Super CDW, Personal Accident Insurance, Super Personal Accident Insurance. Please ask for details.